Caring Hands & More

Caring Hands & More

Caring hands providing home care support in Newcastle-under-Lyme
Newcastle-under-Lyme · Stoke-on-Trent · Staffordshire

Home Care inNewcastle-under-Lyme

Compassionate, professional home care for elderly, disabled and dementia clients across Newcastle-under-Lyme, Stoke-on-Trent and Staffordshire. Helping your loved ones remain safe, comfortable and independent at home.

Enhanced DBS Certified 20+ Years Experience 24/7 Emergency Support

20+

Years Experience

DBS

Enhanced Certified

24/7

Emergency Support

100%

Compassionate Care

More Than Just Care

Social Enrichment & Community Activities

We believe care goes beyond the practical. Our social outings, activities and companionship visits bring joy, connection and purpose back into everyday life — combating loneliness and enriching wellbeing across Newcastle-under-Lyme.

  • Café trips, shopping outings & local events
  • Creative activities, music & reminiscence sessions
  • Group social activities & community engagement
  • One-to-one companionship visits tailored to interests

Reducing Isolation

Regular meaningful social contact proven to improve mental health and happiness

Community Connection

Helping clients stay connected to the local Newcastle community they love

Joyful Experiences

Outings, activities and visits designed around each person's individual interests

Improved Wellbeing

Social enrichment supports physical, emotional and cognitive health in older adults

Home Care Across Staffordshire

Trusted private care services throughout Newcastle-under-Lyme, Stoke-on-Trent and the surrounding Staffordshire area

Newcastle-under-Lyme

Our home base — providing personal care, dementia support, housekeeping and more throughout Newcastle and surrounding villages.

Stoke-on-Trent

Comprehensive domiciliary care services across all areas of Stoke-on-Trent, including elderly support, companionship and medication assistance.

Staffordshire

Serving families throughout wider Staffordshire with professional, compassionate in-home care services tailored to individual needs.

Dementia care support
Specialist Dementia Support

Dementia Care at Home in Newcastle-under-Lyme

Our experienced carers provide compassionate, specialist dementia and Alzheimer's care at home across Newcastle-under-Lyme and Stoke-on-Trent. We help clients remain comfortable, safe and dignified in their own familiar surroundings.

  • Memory care and cognitive stimulation
  • Calming routines and familiar environments
  • Patient, specialist dementia-trained carers
  • Support for families and loved ones
  • Safe home environment maintenance

Why Families in Newcastle-under-Lyme Trust Caring Hands

We are a local, family-run home care provider with over 20 years of experience caring for people across Staffordshire

Enhanced DBS Certified

Every carer holds Enhanced DBS certification so you can have complete peace of mind about who enters your home.

20+ Years Experience

Over two decades of delivering high-quality domiciliary care across Newcastle-under-Lyme and Stoke-on-Trent.

Truly Person-Centred

We take time to understand exactly how you like things done. Your preferences, your routines, your comfort — always our priority.

Local Family-Run

We're a local Newcastle-under-Lyme care team, not a large faceless agency. You get genuine, personal care every time.

24/7 Emergency Support

Peace of mind around the clock. Our team is available 24/7 for emergency care situations across Staffordshire.

Dementia Trained

Our carers receive specialist dementia training to provide the most appropriate, compassionate support for memory conditions.

For families

Need Help for Someone You Love?

Whether you are worried about your mum, your dad, a partner or another relative, you can call us and simply talk it through. No charge, no paperwork and no obligation — just an honest conversation about what would help.

What Families Say About Our Home Care

Real stories from families we support across Newcastle-under-Lyme, Stoke-on-Trent and Staffordshire

"Absolutely thrilled to have found Lisa. What a total gem. No end to her talents. Goes above and beyond. Highly recommend. Hard to find a good reliable trustworthy service — so look no further."

Jacqui Shaw

Client / Family

"Lisa, Malcolm, Lynne and Belinda provide top class care for my uncle. He has dementia and between them they look after all his needs — hospital appointments, medication, cleaning, meals — they really do go the extra mile to see he has everything he needs. Cannot recommend them enough."

Roy Price

Nephew of Client (Dementia Care)

"Well, I needed an Angel of Mercy, and there landed two! Nothing is too much trouble. I put my faith into Lisa and Malky straight away — it's like having another family member that I can rely upon. These two are worth their weight in Gold 🤗 I know my Father and Vulnerable Sister are in good hands if I can't be there some time. Thank you so so much x"

Suzanna Heath

Family Member

Frequently Asked Questions

Everything you need to know about our home care services in Newcastle-under-Lyme

24/7 Emergency Care Available

Need Urgent Home Care in Newcastle-under-Lyme?

Whether it's a sudden hospital discharge, a care emergency, or an urgent need for support — we're here when it matters most across Staffordshire.

Ready to Arrange Home Care?

Let's discuss how we can provide the right care solution for your loved one in Newcastle-under-Lyme, Stoke-on-Trent or across Staffordshire. Free, no-obligation consultation available.